3333 Asset Delivery Service Administrator - mhs

Asset Delivery Service Administrator

mhs

This is a varied customer focused and administrative role in a busy environment. You will be monitoring and raising repairs works following emergency call out and communicating with the team and customers via telephone and email to book in operatives work. The role will also involve assisting with the administration for our building materials contract. This involves monitoring materials ordered for repair works and ensuring they are delivered on time, then organising those repairs with the customers. It will also involve processing of operatives van stocks and ensuring their materials on the van are replenished weekly.

There will be some involvement with our external contractors in relation to obtaining updates on repairs passed to them and updating on our computer systems as well as taking minutes from meetings with our external contractors. As part of this role it will also be administrative support for our planning team in relation to making phone calls, sending letters and it will also involve supporting our planning team during busy periods or periods of annual leave on the planning.



You’ll need:

• Experience in dealing with contractors and planning of direct labour works
• Must be computer literate with proficient use of Mircosoft Office
• Understanding of H&S in a working environment and being able to identify risks
• Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines and manage conflicting priorities.
• Ability to provide performance reports for KPI and SLA’s for external contractors
• Maintain and update systems with accurate information
• The ability to work effectively with colleagues across the business, and with external stakeholders.
• Fantastic communication skills and enjoying working with people

We offer:

• A performance based annual bonus + pension contributions matched up to 6%
• 28 days holiday + bank holidays and the option to buy/sell holiday
• Training & Development and opportunities for continuing professional development
• A great team of colleagues to work with
• Regular charitable events and a range of wellbeing activities
• Enhanced family leave policies
• A really competitive package of flexible employee benefits including a cycle to work scheme
• Free parking
• Access to two holiday homes (in Dorset and Norfolk)

We’re a Disability Confident employer. This means if you tell us you have a disability and meet the minimum requirements for the job, we’ll offer you an interview. We can be flexible when assessing people so everyone has the best opportunity to demonstrate they can do the job.


At mhs homes we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.


For more details read the role profile attached. If you have the essential requirements we look forward to hearing from you.


Instructions for potential applicants: Please note we're using an anonymised recruitment process for this role. This means the shortlisting panel will only see personal details or CVs if you're shortlisted for interview. Therefore, shortlisting will be done based on your application and supporting statement. Please complete all sections fully and refer to the role profile when telling us about your skills and experience.

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