3331 Support Officer - Foyer - mhs

Support Officer - Foyer

mhs

As a Support Officer, you will be at the heart of our mission, working directly with young people aged 16-25 who have experienced social exclusion.  The role will include providing personalised support and guidance to help young people live independently, assisting them in gaining essential life skills, education, and employment opportunities and foster a sense of belonging and independence.

Join Our Team as a Support Officer for Young People in Medway!


Are you passionate about making a difference in the lives of young people? Do you have the drive to help those facing homelessness or care experiences build a brighter future? If so, we want you on our team! We're looking for dedicated and compassionate Support Officers to join our foyers in Medway.



About you:

As a Support Officer, you will be at the heart of our mission, working directly with young people aged 16-25 who have experienced social exclusion. Your role will involve:
 

• Case Management: Provide personalized support and guidance to help young people live independently within the community.
• Life Skills Development: Assist young people in gaining essential life skills, education, qualifications, training, and employment opportunities.
• Community Integration: Foster a sense of belonging and independence among the youth.

Key Responsibilities:

• Work closely with Children’s Services, families, and both statutory and voluntary agencies.
• Deliver housing-related support in line with our policies and the Supporting People Quality Assessment Framework (QAF).
• Assist with Ofsted and Foyer Federation annual audits.
• Conduct quarterly support plan meetings, risk assessments, and regular key work meetings.
• Prioritize educational, training, and employment outcomes for NEET (Not in Education, Employment, or Training) youth.
• Lead Team Around a Child (TAC) or Team Around a Young Person (TAYP) meetings.
• Implement and support resettlement plans.

What You'll Need:

• Proven experience working with young people aged 16-25.
• Knowledge of housing and personal benefits.
• Experience with complex support needs.
• Proactive and enthusiastic approach to interacting positively with young people.
• Ability to work independently in an open environment.
• Excellent IT skills and flexibility to adapt to new systems.
• Ability to develop a specialist task.
• A valid driving license and a private vehicle for work use.

Note: Employment is subject to satisfactory references, medical clearance, and enhanced-level DBS clearance.



We Offer:

• A performance based annual bonus + pension contributions matched up to 6%
• 28 days holiday + bank holidays and the option to buy/sell holiday
• Training & Development and opportunities for continuing professional development
• A great team of colleagues to work with
• Regular charitable events and a range of wellbeing activities
• Enhanced family leave policies
• A really competitive package of flexible employee benefits including a cycle to work scheme
• Access to two holiday homes (in Dorset and Norfolk)

Ready to make a real impact? Join us and help shape the future for young people in Medway. Apply now and be a part of our dedicated team.


Please read the role profile and our leadership behaviours for this role. If you meet the essential requirements, apply directly. We look forward to hearing from you.  Please complete all sections of the application form as fully as possible and give as much detail as you can.  Please refer to the role profile when telling us about your skills and experience. For equality, diversity and inclusion, this role is being recruited to using an anonymised process. This means the interview panel see your CV or personal details only if you're shortlisted for interview.

At mhs homes we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

We’re a Disability Confident employer. This means if you tell us you have a disability and meet the minimum requirements for the job, we’ll offer you an interview. We can be flexible when assessing people so everyone has the best opportunity to demonstrate they can do the job.

Instructions for potential applicants: Please note we're using an anonymised recruitment process for this role. This means the shortlisting panel will only see personal details or CVs if you're shortlisted for interview. Therefore, shortlisting will be done based on your application and supporting statement. Please complete all sections fully and refer to the role profile when telling us about your skills and experience.

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