3268 Digital Communications Coordinator - MHS Homes

Digital Communication Coordinator

MHS Homes

We're looking for a digital communications coordinator to join our team. As a leading housing charity, mhs homes owns and manages more than 10,000 homes in north Kent. We’re looking for a talented and creative digital communications professional to help support our work tackling the county’s housing crisis. It’s an exciting time to join mhs homes as we drive forward our approach to customer communications and engagement, delivering great services and making sure people feel supported and listened to. You’ll play a key role in growing our digital engagement with our target audiences, creating high quality content helping to develop and optimise our website, social media channels, email marketing and other digital platforms.

From awareness campaigns that keep our customers safe to information about tenancy support and local events, you’ll support colleagues to make the most of digital to reach more people and more effectively communicate and deliver services. You’ll have strong writing skills and the ability to summarise complex information into clear messages for a range of different audiences. And you’ll be confident in using analytics to monitor and report on our content, sharing insight to inform our work and plans and maximise the impact of our digital communications. This is an interesting and varied job with lots of scope for learning and development.

If you’re an enthusiastic and creative communicator who wants to use their digital skills to help make a difference, we’d love to hear from you.

About you:

• Experience in identifying target audiences and delivering digital marketing campaigns that engage, inform and motivate.
• Excellent writing skills with the ability to develop clear messages for different audiences.
• Experience of using analytics to monitor and improve digital performance.
• Good knowledge of website content management systems and web page building

We offer:

• A competitive salary and discretionary performance bonus
• Training and opportunities for continuing professional development
• Flexible benefits, including the ability to buy and sell holiday 28 days holiday a year, plus bank holidays
• A range of wellbeing activities
• Enhanced family leave policies
• A fantastic working office environment overlooking the River Medway that’s accessible and inclusive
• Free on-site parking and disabled parking
• Regular social and charitable events and a volunteering day
• A great team of colleagues to work with

Please read the role profile and our leadership behaviours for this role.

If you meet the essential requirements, apply directly. We look forward to hearing from you. Please complete all sections of the application form as fully as possible and give as much detail as you can. Please refer to the role profile when telling us about your skills and experience. For equality, diversity and inclusion, this role is being recruited to using an anonymised process. This means the interview panel see your CV or personal details only if you're shortlisted for interview

. At mhs homes we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

We’re Investors in Diversity accredited, and a Disability Confident employer. This means if you tell us you have a disability and meet the minimum requirements for the job, we’ll offer you an interview. We can be flexible when assessing people so everyone has the best opportunity to demonstrate they can do the job. You can find out more about working for #teammhs from our colleagues in the video below.

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