3168 Safer Communities Officer - Karbon Homes

Safer Communities Officer

Karbon Homes

• Permanent position (full time)

The Community Safety Officer role is part of the Customer Experience Team, which encompasses Customer Experience and Engagement, Income and Specialist Housing and Housing Services.

The team strives to deliver excellence in services to customers, management of our homes and sustainable communities. As an integral part of this team you’ll be able to draw on and contribute to our enthusiasm and commitment to our objective of providing high quality, affordable homes that are safe, warm and secure and in supporting our customers to live well in their communities.

Specific responsibilities will include:

• Actioning cases of anti-social behaviour through investigation, and case management in accordance with 54North Homes’ policies and procedures.
• Developing and delivering our offer, processes and approach to Anti-Social Behaviour (ASB) in response to customer needs, policy and legislation.
• Working closely with housing managers and others across the business to support the well-being and sustainability of communities
• Utilising expertise and where relevant managing issues such as access requirements for landlord compliance
• Achieving targets, KPIs and objectives in relation to ASB

Come and join our team 54North Homes owns and manages over 3,000 homes throughout Yorkshire. The housing association was formed in December 2022, through a merger between Leeds & Yorkshire Housing Association and York Housing Association and is a subsidiary of the Karbon Homes Group.

At 54North, we believe in providing high quality, affordable homes that are safe, warm and secure and in supporting our customers to live well in their communities. We put customers at the heart of everything that we do and strive to provide an excellent level of service. This extends beyond the bricks and mortar of our homes to empowering our customers and working in partnership to ensure our homes and places are where people want to live.

Key Information:

It’s important to us that you feel fairly rewarded for the work you do. We offer a competitive and comprehensive benefits package that supports the wellbeing of our people.

• Community Safety Officer
• Permanent, full time role
• Salary is £32,355 per annum (pending benchmarking) plus an annual car payment of £2,260
• Location: We have offices in Leeds (LS6 2TN) and York (YO32 9LG) where you will be required to attend, along with visiting our properties and some home working
• Regular travel will be required.
• 37 Hours per week with some homeworking available/flexible working, we would consider applications for candidates wishing to work part time/job share
• Generous benefits package including 26 days annual leave on commencement rising to 31 days after 3 years’ service, occupational pension, health cash plan, and birthday leave, with the option of a flexible pot towards enhanced benefits.

We recognise the contribution people with criminal records can make as colleagues and we welcome all applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to, and do not place them at, or make them a risk in the role they’re applying for. The role you're applying for is exempt from the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) must submit an enhanced disclosure and barring check application during pre-employment checks.

If this sounds like the role for you then please apply through the Karbon Homes website – https://www.karbonhomes.co.uk/careers/

Important dates:

Closing date for applications - Thursday 01 August 2024

We reserve the right to close this advertisement early if we receive a high volume of suitable applications. Therefore, please apply early to ensure you are considered for the post.

Interview date - To be confirmed To give yourself the best chance of being shortlisted, you need to provide full details and examples in the Supporting Statement based on the criteria in the person specification.

For further information about the role please contact Jo Clarke on 01904540176 or Maggie Gjessing on 07518297440

We are committed to equality and diversity and are an inclusive employer. We welcome applications from people of all ages, disability/non-disability, ethnicities, genders, religions, sexualities, transgender status, and cultural backgrounds. Any candidate with a disability who meets the essential criteria for the post will be guaranteed an interview.

Neurodiversity Support Recruitment:

We believe that everyone has unique strengths and skills to contribute to our workplace. We strive to create an environment that is inclusive and accessible for all. As neurodiversity is broad and unique to candidates, we are rethinking the selection process and removing barriers to allow candidates to fully showcase their true abilities and potential.

Reasonable adjustments we can consider:

• Questions in advance of the interview
• Specific and concrete questions rather than hypothetical questions
• Adjustments to the physical working environment e.g., tests and interviews to take place in a venue with low sensory stimulus
• Accepting video/recorded CVs where requested
• Recording videos that describe the role and responsibilities - use of visual aids/process maps for hierarchies and processes.
• Extra time for tests/assessments
• Mentors and/or buddies during induction

Further advice:

If you need further advice or assistance to apply for the role, please contact Human Resources by email at: [email protected]

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