3183 Repairs Planner (Temporary for approx. 9months) - Kingdom Housing

Repairs Planner (Temporary for approx. 9 Months)

Kingdom Housing

About Us:
Kingdom Housing Association provides housing and support throughout East Central Scotland. Our Asset Management team manage, maintain and invest in our property assets to make sure that our properties provide attractive, good quality homes for our residents and future customers. 
 

About the Role:

The role of Repairs Planner is to provide a repair and change of tenancy service to our customers.

This includes:

• Reactive repair scheduling/follow on appointments
• Co-ordinating, planning and managing Operatives’ diaries
• Change of tenancy/mutual exchange processing
• Updating and maintaining records in line with the Scottish Social Housing Charter (ARC)
• Liaising with tenants and Operatives
• Prioritising and cross referencing data from multiple sources/systems

About You:

We are looking for a proactive team player with the ability to work in a fast paced role with constant collaboration with stakeholders, a high attention for detail and a solutions focused approach. You will have a passion for excellent customer service and have worked in a customer focused role.

You’ll also have strong IT skills and be able to prioritise, plan and organise your own workload. You will be required to complete a satisfactory Basic Police Act Disclosure Scotland check.

We Offer:

• An attractive salary and benefits package
• A contributory pension scheme (employer contribution of 10%) and option to join the salary exchange pension scheme
• Generous annual leave entitlement
• Access to our low-interest car loan scheme (where eligible criteria is met)
• Access to our Kingdom Academy offering a range of learning and development opportunities
• Enhanced family friendly leave and pay
• Access to our employee assistance programme providing a free information service and an employee counselling service
• Discounted gym membership
• Access to our Employee Benefit Platform
• A variety of flexible and hybrid working arrangements

To apply go online to our website https://www.kingdomhousing.org.uk/jobs/ and click on the recruitment portal link.

Kingdom is committed to contributing towards the eradication of homelessness. As part of that, we particularly welcome applications from people who are currently registered homeless or have been in the last 12 months. We will guarantee shortlisting to any applicant who meets that criteria and the essential criteria for the vacancy.

If we offer you the role and you are homeless at that point, we will also offer you a tenancy in one of our properties as part of the Naumann Initiative.

If you wish your application to be considered under the scheme, please state this under “Supporting information” on your application form.

Scottish Charity No: SC000874

Click here for further information